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How to access your KCTCS e-mail
account
- Find your student ID.
It is a nine digit number that begins with "001" and
may be found on either your schedule or bill (may be referred
to as Employee_ID).
- Go to https://webmail.kctcs.edu/.
This is a secure web site (the "s" after "http"
indicates this).
- Select "New Users | Password Resets".
- Enter your last name and your nine digit student ID.
- Select "Sign In".
Your name should then appear on the screen. Select "yes"
if it is correct.
- Print the page with your student e-mail account information
so you will have it for future reference.
If you do not have access to a printer, make sure you write down
your username (example: jsmith0004) and your new email address
(example: jsmith0004@stu.kctcs.edu).
- Set your password.
It must meet the following criteria:
Not contain all or part of the user's account name-
Be at least 8 characters in length
-
Contain characters from 3 of the following 4 categories:
- * English Uppercase characters (A
through Z)
- * English lowercase characters (a
through z)
- * Base 10 digits (0 through 9
- * Symbolic characters (e.g., $, #,
%)
-
Be significantly different from prior passwords
-
Not contain the user name or the name of the person helping the
user establish the account
-
Not be a common word or name
 Once
you have completed these steps you can log on to your account directly
at https://webmail.kctcs.edu/exchange/.
Remember: check
your E-mail account often!
Once your e-mail account has been set up, you can view your schedule,
grades, account, and financial aid Information
online. Instructions for accessing the online information are
available at http://www.westkentucky.kctcs.edu/geninfo/stuacctaccs.shtml.
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